The main target of outsourcing is to help companies focus on their core operations while letting the support processes conducted by the expert corporations. IT department is the most important support unit for companies in conducting their core operations, and management of IT requires specialized proficiency. However the high-cost of IT investments forces companies to lower the amount of resources to be allocated in core operations’ investments. When taken those needs and requirements into consideration, companies can benefit from the lower investment costs, higher proficiency, decreased risks, and superior flexibility by making use of the advantage of KoçSistem’s proficiency in IT domain. Furthermore, companies are guaranteed of the service quality they will get by signing a Service Level Agreement. (SLA).
KoçSistem offers any kind of information technologies solutions to its customers over one single point.
In case of purchasing of the services defined in solutions summary from KoçSistem, the company will get multiple benefits from both outsourcing and collaboration with KoçSistem.
Our Data Centers:Founded in Istanbul in 2000, the KoçSistem Data Center today serves more than 150 corporate customers in an area of 850 square meters with infrastructure investments. As the importance of business continuity is conceived more and more by companies, KoçSistem opened its Ankara Disaster Recovery Center -identically compatible with the infrastructural capabilities of KoçSistem Istanbul Data Center in 2002. Located in Middle East Technical University’s TechnoCity in Ankara, the Disaster Recovery Center today serves its clients in an area of 350 square meters.
As of today, KoçSistem Istanbul Data Center is the most active data center of Turkey where more than 30 million people virtually visit and more than 200 terabyte of data flow is realized daily.
Our Sense of Quality:Having acquired the ISO 9001 Quality Management System Certificate in 2002, “KoçSistem Data Centers” is the first IT Services company in the Data Center Services domain in Turkey with its ISO 20000 “IT Service Management” certification received in 2006. The continuity of the ISO 20000 certificate is maintained every year. Managed in accordance with the ITIL methodologies, KoçSistem Data Centers also achieved to be the Local Business Partner certificated with “SAP Hosting Services Business Partner” in January 2007 with its Operation, Management, Hosting and Service Supply services for SAP.
In 2009, KoçSistem got to be the first and only company rewarded with Platinum level document in terms of the “Operation and Management Services” and “Disaster Recovery Services” in the concept of Informatics Services Certificate (BIHIS) under the POTA Informatics Services Common Platform founded by TÜBİSAD in order to improve the service quality, efficiency, and customer satisfaction in informatics industry.
Our Services:More than 3.500 inventories (server, storage, network, backup devices) are managed in the data center serving non-stop in 7x24x365 with its expert staff.
KoçSistem Data Center System Operation and Management Service is about maintaining information systems services of customers which are supported by the information systems staff of customer itself or staff hired outside in accordance with the service levels predetermined by KoçSistem without needing to invest in information systems or human resources. KoçSistem offers the following services in this regard:
Hardware Supply Service
Infrastructure Supply Service
System and Application Management Services
Disaster Recovery Services
© 2010 KoçSistem Information Communication Services Inc.