KoçSistem Application Management Services offer all the required technical infrastructure for the applications to be run smoothly as well as tracking, reporting, and management of the hardware and systems. Within the scope of Application Management Services, considering the possible forthcoming changes (growth or recession) in the economy, a scalable and flexible structure is proposed to the customer without sacrificing quality. KoçSistem can offer these services either in its own data center or in the customer’s data center through remote management.

One of the Application Management Services, SAP system is quite a sophisticated and specialistic subject which requires a non-stop operation, many interfaces with the other systems, and many performance prerequisites. That’s why the companies that wish to make best of the SAP system always prefer KoçSistem which has a perfect technical support and management infrastructure.

The benefits of SAP Application Operation Services included in the context of Application Management Services:

• Cost Advantage:When your SAP system is operated by KoçSistem then you can get rid of many costs such as operation center area, updating your systems with the latest technological developments, energy consumption, and human resources.
• Management Convenience:You don’t need to worry about your systems anymore. KoçSistem manages your systems for you and you’ll get rid of the operational tasks.
• Certificated Expert Human Resources:Your systems will be in the safe hands of the experienced SAP experts who closely follow the continuously changing technologies daily.
• Flexibility:Your systems are adapted in very short periods in compliance with the company’s growth or organizational changes.
• Continuity:Your systems are kept under control in 7/24 base.

Besides SAP Application Management Service, KoçSistem offers also a SAP Archiving Service in order to prevent the performance issues stem from the increasing volume of data accumulated in SAP system over the years, and decrease the backup-recovery time. Rarely accessed data, for example belonging 5 years before, in the SAP system, may be archived and then deleted so SAP system regains its first time performance and some hard disk space is saved. As an archive solution, “IBM Content Manager” and “Common Store for SAP” products which are fully compatible with the SAP’s standard product “SAP ArchiveLink” are used.

Within the scope of SAP Archiving Service, in addition to archiving, critical tasks such as tracking the performance and backups of SAP live system, tracking the load factors of the hard disks and databases, reorganizing the hard disks and databases after the deletion of data in order to regain the space, are also done. Any SAP user doesn’t need to know the data he/she uses whether in the data database or archive database, he/she may access the data at the same speed in either case. Not everyone but only the authorized personnel can access the archived data. SAP data archiving system offered by KoçSistem is compatible with the legal data storage rules.